Connex experienced a minor incident on April 9, 2024 affecting Connex, Approval Tool and phibred.com applications, lasting 1d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Connex, Approval Toolphibred.com applications
Update timeline
- investigating Apr 09, 2024, 12:51 PM UTC
Connex users are experiencing intermittent errors relating to logging in. The Connex team appreciates your patience while we pursue a resolution as quickly as possible.
- investigating Apr 09, 2024, 05:50 PM UTC
We believe we have determined the cause of the problem and are working on a solution. The issue is also impacting other aspects of the application other than just login.
- monitoring Apr 09, 2024, 10:24 PM UTC
A fix has been implemented and we continue to monitor the results.
- resolved Apr 10, 2024, 02:23 PM UTC
This incident has been resolved.