Connex experienced a minor incident on July 19, 2024 affecting Connex, Approval Tool and Connex API and 1 more component, lasting 3d 1h. The incident has been resolved; the full update timeline is below.
Affected components
Connex, Approval ToolConnex APIphibred.com applications
Update timeline
- identified Jul 19, 2024, 03:00 PM UTC
Connex and related services are currently impacted by the global CrowdStrike issue. Errors are expected until the problem is resolved.
- identified Jul 19, 2024, 04:09 PM UTC
We applied a change so that Search functionality should now be working. There may still be some other errors due to the CrowdStrike issue. Our infrastructure teams are working on resolving the remaining issues.
- resolved Jul 22, 2024, 04:13 PM UTC
This incident is resolved. We continue to monitor.