Connex incident

US Check Scanning Unavailable

Minor Resolved View vendor source →

Connex experienced a minor incident on August 20, 2024 affecting Connex, Approval Tool and phibred.com applications, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2024, 08:28 PM UTC
Resolved
Aug 20, 2024, 08:57 PM UTC
Duration
29m
Detected by Pingoru
Aug 20, 2024, 08:28 PM UTC

Affected components

Connex, Approval Toolphibred.com applications

Update timeline

  1. investigating Aug 20, 2024, 08:28 PM UTC

    Check scanning for US cash payments is currently unavailable. We are investigating the source of the problem. The remainder of Connex functionality should be unaffected.

  2. resolved Aug 20, 2024, 08:57 PM UTC

    This incident has been resolved.