Connex experienced a notice incident on September 6, 2024 affecting Connex, Approval Tool and Connex API and 1 more component, lasting 16d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Connex, Approval ToolConnex APIphibred.com applications
Update timeline
- identified Sep 06, 2024, 10:53 PM UTC
Some users are encountering an error message when trying to roll Account Descriptions. If that happens, we recommend you roll 3-5 account descriptions at a time for best results. Also, please avoid multiple rolls one after another too quickly as this may cause the error.
- identified Sep 23, 2024, 08:45 PM UTC
We've optimized the experience for Account Description Roll and are closing this incident. Thank you!
- resolved Sep 23, 2024, 08:47 PM UTC
This incident has been resolved.