Connex incident

US check scanning currently unavailable

Minor Resolved View vendor source →

Connex experienced a minor incident on June 8, 2025 affecting Connex, Approval Tool, lasting 12h 36m. The incident has been resolved; the full update timeline is below.

Started
Jun 08, 2025, 12:58 AM UTC
Resolved
Jun 08, 2025, 01:35 PM UTC
Duration
12h 36m
Detected by Pingoru
Jun 08, 2025, 12:58 AM UTC

Affected components

Connex, Approval Tool

Update timeline

  1. investigating Jun 08, 2025, 12:58 AM UTC

    Check scanning for US cash payments has been interrupted due to some maintenance. This began this morning (June 7) around 6:30 am CDT. We are working to restore this functionality. All other Connex functionality should be unaffected.

  2. resolved Jun 08, 2025, 01:35 PM UTC

    This incident has been resolved.