Connex incident

Supply Inventory Reports Not Updating

Notice Resolved View vendor source →

Connex experienced a notice incident on February 13, 2026 affecting Connex, Approval Tool and Connex API and 1 more component, lasting 3d 14h. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2026, 11:13 PM UTC
Resolved
Feb 17, 2026, 01:14 PM UTC
Duration
3d 14h
Detected by Pingoru
Feb 13, 2026, 11:13 PM UTC

Affected components

Connex, Approval ToolConnex APIphibred.com applicationsCorbiz Mobile

Update timeline

  1. investigating Feb 13, 2026, 11:13 PM UTC

    Supply adjustments/status are not accurately updating allocations or supply remaining for all Inventory reporting within Connex and CorBiz due to systems data integration issue. The following reports are impacted: • Sales Agency Units Report / My Supply • Neighbor Units

  2. monitoring Feb 16, 2026, 10:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 17, 2026, 01:14 PM UTC

    This incident has been resolved.