Connex experienced a notice incident on February 27, 2026 affecting Connex, Approval Tool and Connex API and 1 more component, lasting 3d 23h. The incident has been resolved; the full update timeline is below.
Affected components
Connex, Approval ToolConnex APIphibred.com applications
Update timeline
- investigating Feb 27, 2026, 03:38 PM UTC
Some Connex users are reporting a network connection error when using RDM EC9600i check scanners. We are actively investigating the issue.
- identified Mar 02, 2026, 10:47 PM UTC
The issue has been identified, and we are working on implementing the fix.
- resolved Mar 03, 2026, 02:41 PM UTC
This incident has been resolved.