Connex incident
Partial Service Impact: Connex Plant Returns, Pre-Pay
Connex experienced a notice incident on June 8, 2026 affecting Connex, Approval Tool and Connex API and 1 more component, lasting 19h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 08, 2026, 09:27 PM UTC
Connex users, We are currently experiencing a partial service disruption affecting the Plant Returns in Connex. While the rest of the system remains available, users may experience errors trying to access Plant Returns. Our technical teams are actively investigating the issue and working to restore full functionality as quickly as possible. We will share an update once the issue has been resolved. Thank you for your patience and understanding. Sincerely, The Pioneer Experience Team Questions, comments, or something you’d like to share? Contact: [email protected]
- investigating Jun 09, 2026, 01:50 PM UTC
Update: Corteva Pre-Pay payments is also impacted. The technical teams are actively investigating and working to restore functionality.
- monitoring Jun 09, 2026, 04:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 09, 2026, 04:29 PM UTC
This incident has been resolved.