Condo Control Outage History

Pingoru has recorded 6 incidents for Condo Control: 3 in the last 12 months and 1 in the last 90 days.

6incidents recorded

3last 12 months

1last 90 days

10 hourstypical duration

Incidents per month

Share of hours with an open incident, any severity

Pingoru began tracking Condo Control in April 2026, so earlier months are not shown. Hover a bar for its value.

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Incidents, newest first

Minor October 8, 2026 Degraded Service: Support Ticket Submission 1h 27m Web Application

Started Oct 08, 2026, 07:20 PM UTC· resolved Oct 08, 2026, 08:48 PM UTC

identified Oct 08, 2026, 07:20 PM UTC

We are aware of the issue preventing our customers from creating support tickets through our AI assistant, Centra. Our team is investigating the matter, and we aim to have it back to its full functionality shortly. If you need immediate assistance please contact our support team by phone at 1 888 762 6636 and we will be happy to assist you.
resolved Oct 08, 2026, 08:48 PM UTC

This incident has been resolved.

Critical July 2, 2026 System Outage 1h 46m Web Application

Started Jul 02, 2026, 03:35 PM UTC· resolved Jul 02, 2026, 05:22 PM UTC

investigating Jul 02, 2026, 03:35 PM UTC

We are aware of the issue causing all pages to fail to load in the Web App and are investigating.
monitoring Jul 02, 2026, 04:12 PM UTC

The issue has been resolved and the web app is fully accessible. We will continue to monitor to confirm stability
resolved Jul 02, 2026, 05:22 PM UTC

The issue has been fully resolved and the web app is operating normally. This incident is now closed.

Started Apr 14, 2026, 04:03 PM UTC· resolved Apr 15, 2026, 05:38 PM UTC

identified Apr 14, 2026, 04:03 PM UTC

Some users are experiencing an unexpected timeout when writing but not yet submitting a Service Request, Incident Report, or Shift Log. If left idle for ~5 minutes, the page may refresh and work may be lost. Workaround: Copy your draft into a notepad before stepping away. We are actively working on a fix and will update this page when resolved.
resolved Apr 15, 2026, 05:38 PM UTC

The issue has been resolved.

Started Oct 29, 2025, 04:40 PM UTC· resolved Oct 29, 2025, 08:40 PM UTC

identified Oct 29, 2025, 04:40 PM UTC

Some features (mostly related to posting content) are currently unavailable. We have identified the root cause and are investigating mitigation options. Further updates to follow. In the meantime please use our mobile app where possible, as it continues to operate normally.
monitoring Oct 29, 2025, 05:42 PM UTC

All major functionality has been restored; the only remaining issue is logos not loading. We will provide an update once the issue is fully resolved.
resolved Oct 29, 2025, 08:40 PM UTC

The issue is now fully resolved - logos are now loading correctly.

Minor October 17, 2025 Issue with Report Generation 2h 19m Web Application

Started Oct 17, 2025, 01:06 PM UTC· resolved Oct 17, 2025, 03:25 PM UTC

identified Oct 17, 2025, 01:06 PM UTC

Our team is investigating an issue affecting report generation for some users. We are actively working to restore full functionality as soon as possible. Thank you for your patience.
resolved Oct 17, 2025, 03:25 PM UTC

The issue affecting report generation has been resolved. We appreciate your patience as our team worked to restore full functionality.

Minor October 15, 2025 Issue with Report Generation 2h 29m Web Application

Started Oct 15, 2025, 01:50 PM UTC· resolved Oct 15, 2025, 04:19 PM UTC

identified Oct 15, 2025, 01:50 PM UTC

We are aware of an issue preventing some users from generating reports. Our engineering team is actively investigating and working to restore full functionality as soon as possible. Thank you for your patience.
resolved Oct 15, 2025, 04:19 PM UTC

We have resolved the issue affecting report generation. Reports are now fully operational, and users should be able to generate and access reports as expected.