Condo Control incident

Degraded Service: Support Ticket Submission

Minor Resolved View vendor source →

Condo Control experienced a minor incident on October 8, 2026 affecting Web Application, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2026, 07:20 PM UTC
Resolved
Oct 08, 2026, 08:48 PM UTC
Duration
1h 27m
Detected by Pingoru
Oct 08, 2026, 07:20 PM UTC

Affected components

Web Application

Update timeline

  1. identified Oct 08, 2026, 07:20 PM UTC

    We are aware of the issue preventing our customers from creating support tickets through our AI assistant, Centra. Our team is investigating the matter, and we aim to have it back to its full functionality shortly. If you need immediate assistance please contact our support team by phone at 1 888 762 6636 and we will be happy to assist you.

  2. resolved Oct 08, 2026, 08:48 PM UTC

    This incident has been resolved.