Condo Control incident

Intermittent Timeout Issue - Service Requests & Security Console

Notice Resolved View vendor source →
Started
Apr 14, 2026, 04:03 PM UTC
Resolved
Apr 15, 2026, 05:38 PM UTC
Duration
1d 1h
Detected by Pingoru
Apr 14, 2026, 04:03 PM UTC

Affected components

Web Application

Update timeline

  1. identified Apr 14, 2026, 04:03 PM UTC

    Some users are experiencing an unexpected timeout when writing but not yet submitting a Service Request, Incident Report, or Shift Log. If left idle for ~5 minutes, the page may refresh and work may be lost. Workaround: Copy your draft into a notepad before stepping away. We are actively working on a fix and will update this page when resolved.

  2. resolved Apr 15, 2026, 05:38 PM UTC

    The issue has been resolved.

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