Computers and Structures incident

CSI Trial Licenses Temporarily Unavailable

Critical Resolved View vendor source →

Computers and Structures experienced a critical incident on July 25, 2022 affecting LICENSING | Trial, lasting 4h 10m. The incident has been resolved; the full update timeline is below.

Started
Jul 25, 2022, 07:34 PM UTC
Resolved
Jul 25, 2022, 11:44 PM UTC
Duration
4h 10m
Detected by Pingoru
Jul 25, 2022, 07:34 PM UTC

Affected components

LICENSING | Trial

Update timeline

  1. investigating Jul 25, 2022, 07:34 PM UTC

    CSI Trial licenses are temporarily unavailable. Users using CSI products with trial licenses will not be able access the software at this time.

  2. resolved Jul 25, 2022, 11:44 PM UTC

    This incident has been resolved. CSI trial licenses are available for use again. Users with trial licenses should try running the CSI product again.