Computers and Structures incident

Service Disruption affecting Cloud Sign-in Licenses, CSI Website and CSI Customer Center

Computers and Structures experienced a major incident on January 30, 2024 affecting LICENSING | Cloud Sign-in and LICENSING | Trial and 1 more component, lasting 42m. The incident has been resolved; the full update timeline is below.

Started: Jan 30, 2024, 04:30 PM UTC
Resolved: Jan 30, 2024, 05:13 PM UTC
Duration: 42m
Detected by Pingoru: Jan 30, 2024, 04:30 PM UTC

Affected components

LICENSING | Cloud Sign-inLICENSING | TrialWEBSITE | Customer Center

Update timeline

identified Jan 30, 2024, 04:30 PM UTC

Cloud Sign-in licenses, the CSI website and CSI Customer Center are experience service disruptions. This may not affect all users. This is due to an outage of the host infrastructure.
resolved Jan 30, 2024, 05:13 PM UTC

Issue has been resolved.