Computers and Structures incident

Azure outage affecting Cloud Key performance

Minor Resolved View vendor source →

Computers and Structures experienced a minor incident on December 2, 2025 affecting LICENSING | Cloud Key, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2025, 05:36 PM UTC
Resolved
Dec 02, 2025, 06:36 PM UTC
Duration
1h
Detected by Pingoru
Dec 02, 2025, 05:36 PM UTC

Affected components

LICENSING | Cloud Key

Update timeline

  1. identified Dec 02, 2025, 05:36 PM UTC

    Cloud Key licensing was affected last night and early this morning by a partial Azure outage. The effects of that outage are still being felt, but conditions are slowly returning to normal. As of now, the licensing servers are functioning, though with the issue and the abnormally high load, they are functioning more slowly than normal. We expect that service will return to normal later this morning. We understand that this service degradation has a major effect on our customers and we are working to resolve all issues as soon as possible. We will issue more updates as we have more information.

  2. resolved Dec 02, 2025, 06:36 PM UTC

    This incident has been resolved.