Computers and Structures incident

Cloud Sign-in Licensing and the CSI Customer Center are down. We are investigating the issue.

Minor Resolved View vendor source →

Computers and Structures experienced a minor incident on March 12, 2026 affecting LICENSING | Cloud Sign-in and LICENSING | Trial and 1 more component, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2026, 11:37 AM UTC
Resolved
Mar 12, 2026, 01:27 PM UTC
Duration
1h 49m
Detected by Pingoru
Mar 12, 2026, 11:37 AM UTC

Affected components

LICENSING | Cloud Sign-inLICENSING | TrialWEBSITE | Customer Center

Update timeline

  1. identified Mar 12, 2026, 11:37 AM UTC

    Cloud Sign-in Licensing and the CSI Customer Center are experiencing degraded service. We have identified the issue and are working on a permanent fix.

  2. resolved Mar 12, 2026, 01:27 PM UTC

    This incident has been resolved.