CompanyCam incident

Issues with Maps and Logos

Notice Resolved View vendor source →

CompanyCam experienced a notice incident on December 4, 2023 affecting Web App, lasting 4h 22m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2023, 07:12 PM UTC
Resolved
Dec 04, 2023, 11:35 PM UTC
Duration
4h 22m
Detected by Pingoru
Dec 04, 2023, 07:12 PM UTC

Affected components

Web App

Update timeline

  1. investigating Dec 04, 2023, 07:12 PM UTC

    We're looking into issues interacting with Maps and adding Logos on the web. Our development team is investigating the issue now.

  2. identified Dec 04, 2023, 07:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 04, 2023, 08:04 PM UTC

    The issue impacting the ability to interact with the Maps feature on the Web has been resolved. Our team is currently working on a fix for the issue impacting Company Logos.

  4. resolved Dec 04, 2023, 11:35 PM UTC

    This incident has been resolved.