CompanyCam incident

Syncing issues between CompanyCam and JobNimbus

Minor Resolved View vendor source →

CompanyCam experienced a minor incident on December 6, 2023 affecting Integrations, lasting 19h 11m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2023, 08:37 PM UTC
Resolved
Dec 07, 2023, 03:48 PM UTC
Duration
19h 11m
Detected by Pingoru
Dec 06, 2023, 08:37 PM UTC

Affected components

Integrations

Update timeline

  1. investigating Dec 06, 2023, 08:37 PM UTC

    We are currently investigating an issue with Jobs or Contacts from JobNimbus not syncing over into CompanyCam.

  2. investigating Dec 06, 2023, 10:25 PM UTC

    We are continuing to investigate and are working closely with JobNimbus to resolve the issue.

  3. monitoring Dec 07, 2023, 02:00 PM UTC

    A fix has been implemented, and it's being tested now, but will let you know when it's all good. Thanks for your patience!

  4. resolved Dec 07, 2023, 03:48 PM UTC

    We've resolved the syncing issue with CompanyCam and JobNimbus. If you are running into troubles, please chat us in app or email us at [email protected]. Thanks again for your patience!