CompanyCam incident

Image loading issues impacting Users on app and web versions of CompanyCam

Minor Resolved View vendor source →

CompanyCam experienced a minor incident on September 23, 2024 affecting Web App and Mobile App, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2024, 08:10 PM UTC
Resolved
Sep 23, 2024, 08:21 PM UTC
Duration
11m
Detected by Pingoru
Sep 23, 2024, 08:10 PM UTC

Affected components

Web AppMobile App

Update timeline

  1. investigating Sep 23, 2024, 08:10 PM UTC

    Users are currently experiencing issues loading images on the app and web. Our team is working to identify this issue. If you'd like to be notified of updates please subscribe here or reach out to the Support Team.

  2. monitoring Sep 23, 2024, 08:14 PM UTC

    Our team has implemented a fix for the issue that prevented photos from loading. We'll continue to monitor the issue.

  3. resolved Sep 23, 2024, 08:21 PM UTC

    This incident has been resolved. if you're still experiencing issues, please reach out to our Support Team.