CompanyCam incident

Issues accessing CompanyCam via Mobile App and Web

Critical Resolved View vendor source →

CompanyCam experienced a critical incident on February 28, 2025 affecting API and Web App and 1 more component, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Feb 28, 2025, 02:30 AM UTC
Resolved
Feb 28, 2025, 04:11 AM UTC
Duration
1h 41m
Detected by Pingoru
Feb 28, 2025, 02:30 AM UTC

Affected components

APIWeb AppUploads & ProcessingSearchMobile AppIntegrations

Update timeline

  1. investigating Feb 28, 2025, 02:30 AM UTC

    We are currently investigating an issue preventing Users from accessing CompanyCam on mobile and web.

  2. investigating Feb 28, 2025, 02:40 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 28, 2025, 03:47 AM UTC

    We're now seeing improvement and Users are able to access CompanyCam. We will continue to monitor the issue to ensure it is resolved.

  4. resolved Feb 28, 2025, 04:11 AM UTC

    The issue preventing Users from accessing CompanyCam has been resolved. If you're still experiencing issues please reach out to us via the in-app chat or at [email protected].