CompanyCam incident

Elevated download and upload time

Minor Resolved View vendor source →

CompanyCam experienced a minor incident on March 11, 2025 affecting API and Web App and 1 more component, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2025, 05:24 PM UTC
Resolved
Mar 11, 2025, 07:12 PM UTC
Duration
1h 47m
Detected by Pingoru
Mar 11, 2025, 05:24 PM UTC

Affected components

APIWeb AppUploads & ProcessingMobile AppIntegrations

Update timeline

  1. investigating Mar 11, 2025, 05:24 PM UTC

    We're experiencing elevated download and upload times on the web and in the mobile app. We are currently looking into the issue and will continue to provide updates.

  2. identified Mar 11, 2025, 05:37 PM UTC

    The cause of the issue has been identified and we are working on a fix.

  3. monitoring Mar 11, 2025, 06:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 11, 2025, 07:12 PM UTC

    This incident is resolved. CompanyCam is fully operational on the web and mobile apps. Please reach out to our Support team if you continue to experience degraded performance!