Commvault Outage History
Commvault is up right nowPingoru has recorded 51 incidents for Commvault: 15 in the last 12 months and 6 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 599 of 720 (83%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 3 | 466 of 720 (65%) |
| July 2026 | 1 | 137 of 744 (18%) |
| August 2026 | 3 | 410 of 744 (55%) |
| September 2026 | 2 | 308 of 720 (43%) |
| October 2026 | 1 | 49 of 585 (8%) |
Incidents, newest first
Notice May 17, 2025 Issue with "Generate PIN" Email Notification 2d
Started May 17, 2025, 02:51 PM UTC· resolved May 19, 2025, 03:51 PM UTC
- investigating May 17, 2025, 02:51 PM UTC
We are currently experiencing an issue where the "Generate PIN" feature does not trigger the expected email containing the PIN information. Our team is actively working to resolve the issue. Thank you for your patience and understanding. We will share further updates as they become available.
- monitoring May 18, 2025, 04:50 AM UTC
A fix has been implemented, and we are currently monitoring the system to ensure continued stability. Thank you for your patience and understanding as we worked to resolve the issue. We will provide further updates if necessary
- resolved May 19, 2025, 03:51 PM UTC
This incident has been resolved
Minor April 20, 2025 Office 365 backup performance 4d 8h East US2, France Central, Canada Central
Started Apr 20, 2025, 02:56 PM UTC· resolved Apr 24, 2025, 11:11 PM UTC
- monitoring Apr 20, 2025, 02:56 PM UTC
We are currently experiencing degraded backup performance affecting Office 365 backup jobs. This issue may impact our Service Level Agreement (SLA). Our team has identified the root cause of the performance degradation and has implemented preventative measures to address it. We are actively monitoring the situation to ensure that performance returns to normal. Thank you for your understanding and patience as we work to resolve this issue.
- monitoring Apr 23, 2025, 10:09 PM UTC
The issue that caused degraded backup performance for Office 365 backup jobs has been successfully mitigated with corrective and preventative measures. So far we have observed performance returning to expected levels. We will continue to monitor the environment closely for the next 24 hours, but no further impact to backup performance is expected at this time. Thank you for your patience and understanding.
- resolved Apr 24, 2025, 11:11 PM UTC
This incident has been resolved.
Major April 1, 2025 Issue with Service Catalog. 5m East US2
Started Apr 01, 2025, 06:50 PM UTC· resolved Apr 01, 2025, 06:55 PM UTC
- investigating Apr 01, 2025, 06:50 PM UTC
We are actively investigating an issue affecting the loading of the Service Catalog in our Web Portal. We apologize for any inconvenience and will provide an update as soon as possible. Please note that no other services are impacted, and backups and restores triggered using the relevant clients will function normally.
- resolved Apr 01, 2025, 06:55 PM UTC
The issue was caused by an internal component related to our web services. It has been resolved, and the Service Catalog is now loading properly. We appreciate your patience and apologize again for any inconvenience.
Minor March 20, 2025 O365 backup failures 2d 17h East US2, France Central, Canada Central
Started Mar 20, 2025, 08:36 PM UTC· resolved Mar 23, 2025, 02:01 PM UTC
- identified Mar 20, 2025, 08:36 PM UTC
We have identified a potential issue causing M365 backup health to be lower. We will be conducting emergency maintenance today at 7:00 PM EST to help correct this. Impact: • The maintenance window is expected to last approximately 5 minutes. • During this time, backup jobs will be temporarily paused. • Jobs will automatically resume once maintenance is complete. We apologize for any inconvenience and appreciate your patience as we work to ensure optimal service reliability.
- identified Mar 21, 2025, 12:09 AM UTC
We haven't started our maintenance yet and anticipate it will happen within the next 60-90 minutes.
- monitoring Mar 21, 2025, 03:58 AM UTC
A potential fix has been implemented approximately 2 hours ago. We are continuing to monitor the progress.
- resolved Mar 23, 2025, 02:01 PM UTC
The issue that we identified and addressed late last week has been resolved. We apologize for any inconvenience.
Notice March 19, 2025 Maintenance operation 18m
Started Mar 19, 2025, 10:03 PM UTC· resolved Mar 19, 2025, 10:22 PM UTC
- investigating Mar 19, 2025, 10:03 PM UTC
We are currently doing a short maintenance on m3 ring. Things should be back up and available in the next several minutes.
- resolved Mar 19, 2025, 10:22 PM UTC
The system is back online now.
Notice February 28, 2025 Degraded Performance 9d 21h
Started Feb 28, 2025, 06:47 PM UTC· resolved Mar 10, 2025, 04:28 PM UTC
- investigating Feb 28, 2025, 06:47 PM UTC
We are currently addressing a performance issue affecting job execution, causing some jobs to remain in a waiting state. Our team is actively working to resolve the issue and restore normal operations as soon as possible
- monitoring Mar 09, 2025, 10:22 PM UTC
The issues we were observing with job execution were identified and resolved on March 6th/March 7th. We have been and will continue to monitor overall job progress.
- resolved Mar 10, 2025, 04:28 PM UTC
This incident has been resolved.
Notice February 22, 2025 MS Teams Backup Health 1d 18h
Started Feb 22, 2025, 01:55 AM UTC· resolved Feb 23, 2025, 08:00 PM UTC
- investigating Feb 22, 2025, 01:55 AM UTC
We’re looking into a possible issue with MS Teams backup. You might notice a temporary drop in your backup health percentage. Rest assured, we’re working to restore everything to normal as quickly as possible. We appreciate your patience and apologize for any inconvenience.
- resolved Feb 23, 2025, 08:00 PM UTC
This incident has been resolved.
Minor January 6, 2025 SMTP relay issue 9h 37m East US2
Started Jan 06, 2025, 02:31 AM UTC· resolved Jan 06, 2025, 12:08 PM UTC
- identified Jan 06, 2025, 02:31 AM UTC
We are experiencing an issue with email delivery for Reports and Alerts. The cause has been identified, and our team is actively working to resolve it. In the meantime, interactive reports and alerting in the Command Center remain fully operational.
- resolved Jan 06, 2025, 12:08 PM UTC
This incident has been resolved
Notice December 1, 2024 Job performance degradation 1d 1h
Started Dec 01, 2024, 01:30 PM UTC· resolved Dec 02, 2024, 02:44 PM UTC
- monitoring Dec 01, 2024, 11:59 PM UTC
Earlier today we observed degraded performance issues with backup job progress. Several jobs entered a pending state unexpectedly. The system has since recovered and we are continuing to monitor progress while our team investigates the underlying issue. We apologize for any inconvenience
- resolved Dec 02, 2024, 02:44 PM UTC
This incident has been resolved.
Notice November 23, 2024 Partial Degradation in Web Portal 1h 23m
Started Nov 23, 2024, 03:18 AM UTC· resolved Nov 23, 2024, 04:42 AM UTC
- investigating Nov 23, 2024, 03:18 AM UTC
Metallic Command Center web portal is currently experiencing a partial degradation. Our team is working to restore performance levels back to normal. We apologize for any inconvenience. Our next update will be in two hours or as soon as the services are restored.
- resolved Nov 23, 2024, 04:42 AM UTC
This incident has been resolved.