Commvault incident

Issue with "Generate PIN" Email Notification

Notice Resolved View vendor source →

Commvault experienced a notice incident on May 17, 2025, lasting 2d. The incident has been resolved; the full update timeline is below.

Started
May 17, 2025, 02:51 PM UTC
Resolved
May 19, 2025, 03:51 PM UTC
Duration
2d
Detected by Pingoru
May 17, 2025, 02:51 PM UTC

Update timeline

  1. investigating May 17, 2025, 02:51 PM UTC

    We are currently experiencing an issue where the "Generate PIN" feature does not trigger the expected email containing the PIN information. Our team is actively working to resolve the issue. Thank you for your patience and understanding. We will share further updates as they become available.

  2. monitoring May 18, 2025, 04:50 AM UTC

    A fix has been implemented, and we are currently monitoring the system to ensure continued stability. Thank you for your patience and understanding as we worked to resolve the issue. We will provide further updates if necessary

  3. resolved May 19, 2025, 03:51 PM UTC

    This incident has been resolved