Commvault incident

Degraded Web Portal Access

Minor Resolved View vendor source →

Commvault experienced a minor incident on June 21, 2025 affecting East US2, lasting 1d 10h. The incident has been resolved; the full update timeline is below.

Started
Jun 21, 2025, 02:14 PM UTC
Resolved
Jun 23, 2025, 01:08 AM UTC
Duration
1d 10h
Detected by Pingoru
Jun 21, 2025, 02:14 PM UTC

Affected components

East US2

Update timeline

  1. investigating Jun 21, 2025, 02:14 PM UTC

    We are currently experiencing degraded performance on our web portal and are actively investigating the root cause. Please note that backups and restores are running as expected and remain unaffected. We will share further updates shortly.

  2. investigating Jun 21, 2025, 02:15 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 21, 2025, 04:01 PM UTC

    The web portal issue has been resolved and it is now accessible. We are actively monitoring the situation to ensure continued stability

  4. resolved Jun 23, 2025, 01:08 AM UTC

    This incident has been resolved.