Commvault incident
Issues with Azure VM Backups in EastUS region.
Commvault experienced a major incident on March 28, 2024 affecting East US, lasting 2d 8h. The incident has been resolved; the full update timeline is below.
Affected components
East US
Update timeline
- investigating Mar 28, 2024, 03:55 PM UTC
We're currently experiencing issues with Azure VM-related jobs in the East US region, impacting backups. Our team is actively investigating the matter and will provide an update shortly. Thank you for your patience and understanding.
- investigating Mar 28, 2024, 08:33 PM UTC
We're continuing our investigation into the issue and sincerely appreciate your patience.
- monitoring Mar 28, 2024, 09:24 PM UTC
A service disruption affected job execution. Following assessment, the service has been stabilized, restoring normal functionality to all jobs. We will continue monitoring the status of the jobs during the weekend.
- resolved Mar 31, 2024, 12:17 AM UTC
This incident has been resolved.