Commvault experienced a major incident on April 3, 2024 affecting East US2, lasting 9d 7h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 03, 2024, 06:38 PM UTC
We are currently encountering an issue specifically related to displaying the Peak Usage for Air Gap Protect(AGP). While the Current Usage remains unaffected and is being displayed without any issues, our team is diligently investigating the root cause and working on resolving it promptly. Your patience is greatly appreciated as we strive to rectify this issue.
- investigating Apr 04, 2024, 10:59 PM UTC
We are continuing our investigation into the issue regarding the display of peak usage. We sincerely apologize for any inconvenience this may have caused and appreciate your patience as we work to resolve it.
- identified Apr 05, 2024, 09:54 PM UTC
We have identified a solution and are currently in the process of validating it. Please bear with us as we work to implement it into our systems. Your patience is greatly appreciated.
- resolved Apr 13, 2024, 02:29 AM UTC
This incident has been resolved.