Commvault incident

Partial outage in web service

Major Resolved View vendor source →

Commvault experienced a major incident on May 6, 2024 affecting East US2, lasting 2d 12h. The incident has been resolved; the full update timeline is below.

Started
May 06, 2024, 06:21 PM UTC
Resolved
May 09, 2024, 06:41 AM UTC
Duration
2d 12h
Detected by Pingoru
May 06, 2024, 06:21 PM UTC

Affected components

East US2

Update timeline

  1. investigating May 06, 2024, 06:21 PM UTC

    We're currently experiencing a partial outage on our WebPortal. Our dedicated team is actively working to restore performance to its normal levels. We apologize for any inconvenience this may cause.

  2. monitoring May 06, 2024, 06:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 09, 2024, 06:41 AM UTC

    This incident has been resolved.