Commvault incident

Partial outage in web service

Major Resolved View vendor source →

Commvault experienced a major incident on May 14, 2024 affecting East US2, lasting 8h 41m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2024, 02:10 PM UTC
Resolved
May 14, 2024, 10:52 PM UTC
Duration
8h 41m
Detected by Pingoru
May 14, 2024, 02:10 PM UTC

Affected components

East US2

Update timeline

  1. investigating May 14, 2024, 02:10 PM UTC

    Commvault SaaS Portal is currently experiencing a partial outage. Our team is currently working to restore performance levels back to normal. We apologize for any inconvenience.

  2. monitoring May 14, 2024, 02:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 14, 2024, 10:52 PM UTC

    This incident has been resolved.