Commvault incident

Issues with redirecting to Support Portal, KnowledgeBase and Community.

Minor Resolved View vendor source →

Commvault experienced a minor incident on July 21, 2024, lasting 7h 31m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2024, 05:46 PM UTC
Resolved
Jul 22, 2024, 01:17 AM UTC
Duration
7h 31m
Detected by Pingoru
Jul 21, 2024, 05:46 PM UTC

Update timeline

  1. investigating Jul 21, 2024, 05:46 PM UTC

    We are currently experiencing issues with redirecting to the Support Portal, Commvault Community, and KnowledgeBase. Our team is actively working to resolve these problems. In the meantime, please refer to https://www.commvault.com/support. We apologize for any inconvenience.

  2. resolved Jul 22, 2024, 01:17 AM UTC

    The issue was due to an incorrect configuration in our application, which has now been identified and resolved. Thank you for your patience.