Commvault incident

Degraded performance with O365

Minor Resolved View vendor source →

Commvault experienced a minor incident on June 28, 2024 affecting East US2, lasting 34d 6h. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2024, 12:32 PM UTC
Resolved
Aug 01, 2024, 07:10 PM UTC
Duration
34d 6h
Detected by Pingoru
Jun 28, 2024, 12:32 PM UTC

Affected components

East US2

Update timeline

  1. investigating Jun 28, 2024, 12:32 PM UTC

    We are currently investigating an issue with performance on the East US2 o365 region.

  2. identified Jul 11, 2024, 05:51 PM UTC

    We are actively addressing the issue affecting O365 Backup Health. We have identified the problem and are currently implementing a solution. We expect Backup Health to improve over the next few days. Thank you for your patience. We will provide further updates soon.

  3. monitoring Jul 12, 2024, 06:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 01, 2024, 07:10 PM UTC

    This incident has been resolved.