Commvault incident

SMTP relay issue

Minor Resolved View vendor source →

Commvault experienced a minor incident on January 6, 2025 affecting East US2, lasting 9h 37m. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2025, 02:31 AM UTC
Resolved
Jan 06, 2025, 12:08 PM UTC
Duration
9h 37m
Detected by Pingoru
Jan 06, 2025, 02:31 AM UTC

Affected components

East US2

Update timeline

  1. identified Jan 06, 2025, 02:31 AM UTC

    We are experiencing an issue with email delivery for Reports and Alerts. The cause has been identified, and our team is actively working to resolve it. In the meantime, interactive reports and alerting in the Command Center remain fully operational.

  2. resolved Jan 06, 2025, 12:08 PM UTC

    This incident has been resolved