Commvault experienced a major incident on April 2, 2025 affecting East US2, lasting 18d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 02, 2025, 11:44 AM UTC
We are currently experiencing an issue with the display of the usage summary for subscriptions. Our team is actively investigating the root cause and working towards a resolution as quickly as possible. We appreciate your patience and will provide updates as soon as more information becomes available.
- monitoring Apr 02, 2025, 02:19 PM UTC
The issue affecting the display of the usage summary for subscriptions has been resolved, and the usage summary is now displaying correctly. Our team is actively monitoring the system to ensure stability. We appreciate your patience and will provide further updates if necessary
- resolved Apr 20, 2025, 02:56 PM UTC
This incident has been resolved.