CommPeak Outage History

CommPeak is up right now

CommPeak had 5 outages in the last 2 years totaling 30h 6m of downtime — averaging 0.2 incidents per month.

There were 5 CommPeak outages since June 30, 2025 totaling 30h 6m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.commpeakstatus.com

Major December 5, 2025

We are investigating the issue causing the current outage

Detected by Pingoru
Dec 05, 2025, 09:12 AM UTC
Resolved
Dec 05, 2025, 09:23 AM UTC
Duration
11m
Affected: my.commpeak.comPBX StatsWeb ApplicationWeb ApplicationWeb ApplicationWeb ApplicationWeb ApplicationWeb Application
Timeline · 3 updates
  1. investigating Dec 05, 2025, 09:12 AM UTC

    Our team is actively investigating the ongoing outage and working toward a resolution

  2. monitoring Dec 05, 2025, 09:17 AM UTC

    The issue originates with our vendor, Cloudflare. They have deployed a fix and are monitoring its effectiveness.

  3. resolved Dec 05, 2025, 09:23 AM UTC

    This incident has been resolved

Read the full incident report →

Critical November 18, 2025

Third-party provider issues

Detected by Pingoru
Nov 18, 2025, 11:59 AM UTC
Resolved
Nov 18, 2025, 05:53 PM UTC
Duration
5h 54m
Affected: my.commpeak.comcommpeak.comWeb ApplicationWeb ApplicationWeb ApplicationWeb ApplicationWeb ApplicationWeb ApplicationSMS Gateway
Timeline · 4 updates
  1. investigating Nov 18, 2025, 11:59 AM UTC

    We have confirmed that the issue lies with our third-party provider, Cloudflare. While they proceed with remediation, our team is researching alternative means to bypass the dependency.

  2. investigating Nov 18, 2025, 12:01 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 18, 2025, 03:08 PM UTC

    We can see that our third-party provider, Cloudflare, is in the process of recovering, although some issues may still persist. We will continue to monitor the situation closely and are working on a long-term workaround to prevent similar problems in the future. Some of these workarounds have already been implemented, while others are currently in progress.

  4. resolved Nov 18, 2025, 05:53 PM UTC

    The incident has been resolved and all services are operating normally.

Read the full incident report →

Minor August 4, 2025

Network Performance Issues in Europe Region

Detected by Pingoru
Aug 04, 2025, 10:10 AM UTC
Resolved
Aug 05, 2025, 06:13 AM UTC
Duration
20h 3m
Affected: my.commpeak.comWeb ApplicationWeb ApplicationWeb ApplicationWeb ApplicationWeb ApplicationWeb ApplicationSMS Gateway
Timeline · 4 updates
  1. investigating Aug 04, 2025, 10:10 AM UTC

    We are currently investigating degraded network performance for our infrastructure in European Region.

  2. identified Aug 04, 2025, 10:42 AM UTC

    There is an issue with one of our vendors Cloudflare. The scope of the impact is affecting european network. The fix is being implemented.

  3. monitoring Aug 04, 2025, 12:17 PM UTC

    Cloudflare has mitigated the current impact. We will continue to monitor the network status.

  4. resolved Aug 05, 2025, 06:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 17, 2025

TextPeak Outage

Detected by Pingoru
Jul 17, 2025, 03:32 PM UTC
Resolved
Jul 17, 2025, 05:08 PM UTC
Duration
1h 35m
Affected: SMS Gateway
Timeline · 3 updates
  1. investigating Jul 17, 2025, 03:32 PM UTC

    We are currently experiencing a major outage affecting our TexPeak. Our engineering team is actively working to resolve the issue as quickly as possible. Thank you for your patience

  2. identified Jul 17, 2025, 04:05 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 17, 2025, 05:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 30, 2025

SMS Gateway Outage

Detected by Pingoru
Jun 30, 2025, 07:39 AM UTC
Resolved
Jun 30, 2025, 10:01 AM UTC
Duration
2h 21m
Affected: SMS Gateway
Timeline · 2 updates
  1. identified Jun 30, 2025, 07:39 AM UTC

    We’re currently experiencing a major outage affecting our SMS gateway. Our engineering team is actively working to resolve the issue as quickly as possible. Thank you for your patience

  2. resolved Jun 30, 2025, 10:01 AM UTC

    The incident has been resolved.

Read the full incident report →