CommPeak incident

Network Performance Issues in Europe Region

Minor Resolved View vendor source →

CommPeak experienced a minor incident on August 4, 2025 affecting my.commpeak.com and Web Application and 1 more component, lasting 20h 3m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2025, 10:10 AM UTC
Resolved
Aug 05, 2025, 06:13 AM UTC
Duration
20h 3m
Detected by Pingoru
Aug 04, 2025, 10:10 AM UTC

Affected components

my.commpeak.comWeb ApplicationWeb ApplicationWeb ApplicationWeb ApplicationWeb ApplicationWeb ApplicationSMS Gateway

Update timeline

  1. investigating Aug 04, 2025, 10:10 AM UTC

    We are currently investigating degraded network performance for our infrastructure in European Region.

  2. identified Aug 04, 2025, 10:42 AM UTC

    There is an issue with one of our vendors Cloudflare. The scope of the impact is affecting european network. The fix is being implemented.

  3. monitoring Aug 04, 2025, 12:17 PM UTC

    Cloudflare has mitigated the current impact. We will continue to monitor the network status.

  4. resolved Aug 05, 2025, 06:13 AM UTC

    This incident has been resolved.