CommCare HQ Outage History

CommCare HQ is up right now

Pingoru has recorded 50 incidents for CommCare HQ: 11 in the last 12 months and 3 in the last 90 days.

Source: status.commcarehq.org

50incidents recorded
11last 12 months
3last 90 days
11 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct2
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct12%
Pingoru began tracking CommCare HQ in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202613 of 720 (0%)
May 202612 of 744 (0%)
June 202600 of 720 (0%)
July 202617 of 744 (1%)
August 2026110 of 744 (1%)
September 202600 of 720 (0%)
October 2026272 of 591 (12%)

Incidents, newest first

Minor November 28, 2024 Degraded performance with Data Forwarding on www.commcarehq.org –

Started Nov 28, 2024, 02:16 PM UTC· resolved Nov 28, 2024, 02:16 PM UTC

  1. resolved Nov 28, 2024, 02:16 PM UTC

    Dear Users, We experienced a disruption on www.commcarehq.org affecting the data forwarding feature. During this time, some data forwarding records were not sent and showed an "Invalid Payload" status. While the issue has been resolved, records impacted during this period will be added to a queue, which should now process successfully. If you have any questions, please contact us at [email protected]. We sincerely apologise for the inconvenience caused.

Read the full incident report →