Colladium Outage History

Colladium is up right now

Colladium had 4 outages in the last 2 years totaling 36h 6m of downtime — averaging 0.2 incidents per month.

There were 4 Colladium outages since November 4, 2025 totaling 36h 6m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.colladium.com

Major July 2, 2026

Issues with products and notifications

Detected by Pingoru
Jul 02, 2026, 12:51 AM UTC
Resolved
Jul 02, 2026, 06:27 AM UTC
Duration
5h 36m
Affected: ColladiumNotifications
Timeline · 5 updates
  1. investigating Jul 02, 2026, 12:51 AM UTC

    We're aware of an issue affecting some users who are not receiving notifications in Colladium or by email. Our team is investigating this as a priority. We'll provide an update as soon as more information becomes available.

  2. investigating Jul 02, 2026, 01:42 AM UTC

    We're also aware of an issue viewing products or adding products to an order. We're investigating this as a priority, along with the notifications issue.

  3. investigating Jul 02, 2026, 02:43 AM UTC

    To resolve an issue some users are experiencing, Colladium may be unavailable for approximately 20 minutes from 12:50pm AEST today, Thursday the 2nd of July 2026. If you are current using Colladium, please save what you are doing now. We apologise for inconvenience.

  4. monitoring Jul 02, 2026, 03:22 AM UTC

    We've identified an issue affecting notifications and the addition of products to forms. We've implemented a fix and we'll continue to monitor. We apologise for the inconvenience that these issues have caused.

  5. resolved Jul 02, 2026, 06:27 AM UTC

    The issue impacting notifications and the addition of products to forms was resolved earlier today around 1:10pm AEST. We apologise for the inconvenience that these issues have caused.

Read the full incident report →

Critical March 30, 2026

Colladium is unavailable

Detected by Pingoru
Mar 30, 2026, 10:28 PM UTC
Resolved
Mar 31, 2026, 05:23 AM UTC
Duration
6h 55m
Affected: ColladiumJoin and loginFormsSingle Touch Payroll (STP)ConversationsNotificationsProduct catalogueCertificationsSMSF gateway
Timeline · 3 updates
  1. investigating Mar 30, 2026, 10:28 PM UTC

    Colladium is currently unavailable. We are currently investigating this and will provide updates on this page as they come to hand. Sorry for the inconvenience.

  2. monitoring Mar 30, 2026, 10:42 PM UTC

    Colladium is now available again. We're continuing to monitor its availability.

  3. resolved Mar 31, 2026, 05:23 AM UTC

    We are now confident that Colladium is operating as expected. Again, we apologise for any inconvenience.

Read the full incident report →

Notice March 1, 2026

We're experiencing an issue with Colladium

Detected by Pingoru
Mar 01, 2026, 10:03 PM UTC
Resolved
Mar 01, 2026, 11:39 PM UTC
Duration
1h 36m
Affected: ColladiumFormsSingle Touch Payroll (STP)ConversationsNotificationsProduct catalogueCertifications
Timeline · 3 updates
  1. investigating Mar 01, 2026, 10:03 PM UTC

    We've received reports from users seeing an error page and not being able to action things on Colladium. We're looking into this as top priority.

  2. identified Mar 01, 2026, 10:26 PM UTC

    We've identified the cause of the issue and put a fix on it. We're sorry for the inconvenience.

  3. resolved Mar 01, 2026, 11:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 4, 2025

Issue accessing and actioning things on Colladium

Detected by Pingoru
Nov 04, 2025, 03:59 AM UTC
Resolved
Nov 05, 2025, 01:57 AM UTC
Duration
21h 58m
Affected: ColladiumJoin and loginFormsSingle Touch Payroll (STP)ConversationsNotificationsProduct catalogueCertifications
Timeline · 5 updates
  1. investigating Nov 04, 2025, 03:59 AM UTC

    We've received reports of users being unable to login and users unable to send forms. We are currently investigating this and will provide updates on this page as they come to hand. Sorry for the inconvenience.

  2. identified Nov 04, 2025, 04:21 AM UTC

    We've identified what the issue is, and are now working on a resolution to this. We're really sorry for the inconvenience. We'll update you here as soon as possible.

  3. identified Nov 04, 2025, 05:57 AM UTC

    We're seeing an improvement in speed and accessibility in Colladium now. We're continuing to look into this and will provide more updates as we get them.

  4. monitoring Nov 04, 2025, 06:21 AM UTC

    We’ve made some changes, and we believe this issue should now be resolved. However we’re continuing to monitor the situation to make sure everything remains stable. If you notice anything unusual, please reach out to our support team. Apologies again for the inconvenience, and thanks for your patience.

  5. resolved Nov 05, 2025, 01:57 AM UTC

    We’ve been keeping an eye on things since yesterday afternoon and are confident the issue’s now resolved. Sorry again for the trouble.

Read the full incident report →