Colladium incident
Issue accessing and actioning things on Colladium
Colladium experienced a minor incident on November 4, 2025 affecting Colladium and Join and login and 1 more component, lasting 21h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 04, 2025, 03:59 AM UTC
We've received reports of users being unable to login and users unable to send forms. We are currently investigating this and will provide updates on this page as they come to hand. Sorry for the inconvenience.
- identified Nov 04, 2025, 04:21 AM UTC
We've identified what the issue is, and are now working on a resolution to this. We're really sorry for the inconvenience. We'll update you here as soon as possible.
- identified Nov 04, 2025, 05:57 AM UTC
We're seeing an improvement in speed and accessibility in Colladium now. We're continuing to look into this and will provide more updates as we get them.
- monitoring Nov 04, 2025, 06:21 AM UTC
We’ve made some changes, and we believe this issue should now be resolved. However we’re continuing to monitor the situation to make sure everything remains stable. If you notice anything unusual, please reach out to our support team. Apologies again for the inconvenience, and thanks for your patience.
- resolved Nov 05, 2025, 01:57 AM UTC
We’ve been keeping an eye on things since yesterday afternoon and are confident the issue’s now resolved. Sorry again for the trouble.