CoinTracker experienced a minor incident on November 19, 2025 affecting Website, lasting 5h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Website
Update timeline
- investigating Nov 19, 2025, 01:37 PM UTC
We’re investigating an issue causing Coinbase authentication errors for CoinTracker users. Users may see a 403 error or be unable to connect their Coinbase account when: - Logging in with Coinbase - Adding a new Coinbase account - Syncing an existing Coinbase account Our engineering team is in contact with Coinbase and actively working to resolve the issue. We’ll share updates here as soon as more information is available.
- monitoring Nov 19, 2025, 03:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 19, 2025, 07:18 PM UTC
This incident has been resolved.