CoinTracker incident

Cost basis calculations are delayed

Minor Resolved View vendor source →

CoinTracker experienced a minor incident on February 2, 2026 affecting Website, lasting 6h 8m. The incident has been resolved; the full update timeline is below.

Started
Feb 02, 2026, 07:18 PM UTC
Resolved
Feb 03, 2026, 01:26 AM UTC
Duration
6h 8m
Detected by Pingoru
Feb 02, 2026, 07:18 PM UTC

Affected components

Website

Update timeline

  1. identified Feb 02, 2026, 07:18 PM UTC

    We are aware of an issue where users may see their accounts stuck in a calculating state. Our engineers have identified the root cause and are working on a fix. We will be providing updates as necessary.

  2. monitoring Feb 03, 2026, 12:48 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 03, 2026, 01:26 AM UTC

    This incident has been resolved.