CoinTracker incident
Purchased plans not reflecting in some accounts
Update timeline
- investigating Mar 20, 2026, 01:09 AM UTC
We're aware of an issue where some users who recently purchased or upgraded a plan are not seeing it reflected in CoinTracker, even though the payment processed successfully. Our team is actively investigating and we'll update this page as soon as we have more information.
- monitoring Mar 20, 2026, 02:21 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 20, 2026, 02:05 PM UTC
This incident has been resolved.
Looking to track CoinTracker downtime and outages?
Pingoru polls CoinTracker's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when CoinTracker reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track CoinTracker alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring CoinTracker for free
5 free monitors · No credit card required