Coinsquare Outage History

Coinsquare is up right now

Coinsquare had 23 outages in the last 2 years totaling 1399h 22m of downtime — averaging 0.9 incidents per month.

There were 23 Coinsquare outages since December 1, 2024 totaling 1399h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.coinsquare.com

Major September 22, 2026

ATOM Deposits, Withdrawals & Trading Unavailable

Detected by Pingoru
Sep 22, 2026, 05:11 PM UTC
Resolved
Oct 02, 2026, 01:31 PM UTC
Duration
9d 20h
Affected: Quick TradeDigital Currency DepositsDigital Currency Withdrawals
Timeline · 2 updates
  1. investigating Sep 22, 2026, 05:11 PM UTC

    Crypto deposits, withdrawals & trading for ATOM are currently unavailable. Our teams are working to resolve the issue as quickly as possible.

  2. resolved Oct 02, 2026, 01:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 4, 2026

ADA Deposits Unavailable

Detected by Pingoru
Sep 04, 2026, 02:52 PM UTC
Resolved
Sep 10, 2026, 02:23 PM UTC
Duration
5d 23h
Affected: Digital Currency Deposits
Timeline · 2 updates
  1. investigating Sep 04, 2026, 02:52 PM UTC

    ADA deposits are temporarily unavailable. We're working to restore this as quickly as possible.

  2. resolved Sep 10, 2026, 02:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 26, 2026

Delayed Crypto Deposits

Detected by Pingoru
Jul 26, 2026, 04:47 PM UTC
Resolved
Jul 26, 2026, 06:00 PM UTC
Duration
1h 12m
Affected: Digital Currency Deposits
Timeline · 2 updates
  1. investigating Jul 26, 2026, 04:47 PM UTC

    We're investigating reports of delays in crypto deposits being credited to account balances. Some users may see their deposit confirmed on the blockchain but not yet reflected in their account balance. We're looking into the cause and will provide an update shortly.

  2. resolved Jul 26, 2026, 06:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 29, 2026

Etransfer withdrawals stuck in 'Pending' Status

Detected by Pingoru
Jun 29, 2026, 03:01 PM UTC
Resolved
Jun 30, 2026, 01:22 PM UTC
Duration
22h 21m
Affected: CAD Withdrawals
Timeline · 2 updates
  1. identified Jun 29, 2026, 03:01 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Jun 30, 2026, 01:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 28, 2026

E-transfer withdrawals stuck in 'pending'

Detected by Pingoru
Jun 28, 2026, 06:06 PM UTC
Resolved
Jun 29, 2026, 12:53 PM UTC
Duration
18h 46m
Affected: CAD Withdrawals
Timeline · 4 updates
  1. investigating Jun 28, 2026, 06:06 PM UTC

    We are currently investigating an issue delaying some e-transfer withdrawals.

  2. monitoring Jun 28, 2026, 06:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 28, 2026, 06:49 PM UTC

    The pending transactions appear to be related to delays affecting the Interac network due to scheduled maintenance earlier today. Some transactions encountered delays, and we are actively working with our bank partners to have this resolved as soon as possible. These transactions are being treated as a high priority, and our team is actively monitoring the situation.

  4. resolved Jun 29, 2026, 12:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 29, 2026

Interac issue resulting in failed e-Transfer deposits

Detected by Pingoru
May 29, 2026, 04:31 PM UTC
Resolved
May 29, 2026, 05:03 PM UTC
Duration
31m
Affected: CAD Funding
Timeline · 2 updates
  1. identified May 29, 2026, 04:31 PM UTC

    Our service providers are currently investigating an issue with Interac that is causing e-Transfer deposits to fail.

  2. resolved May 29, 2026, 05:03 PM UTC

    This issue should now be resolved.

Read the full incident report →

Minor May 29, 2026

Issues with Quick Trade orders

Detected by Pingoru
May 29, 2026, 01:37 PM UTC
Resolved
Jun 17, 2026, 05:40 PM UTC
Duration
19d 4h
Affected: Quick Trade
Timeline · 2 updates
  1. investigating May 29, 2026, 01:37 PM UTC

    We are currently investigating issues with Quick Trade orders.

  2. resolved Jun 17, 2026, 05:40 PM UTC

    Please note that you are now required to select only the cryptocurrency you wish to buy or sell, and enter the desired amount. Currently, you may only trade from crypto-to-fiat or fiat-to-crypto. The empty CAD field is intentional.

Read the full incident report →

Minor May 28, 2026

Issues cancelling Pro Trade orders

Detected by Pingoru
May 28, 2026, 07:17 PM UTC
Resolved
Jun 17, 2026, 05:40 PM UTC
Duration
19d 22h
Affected: Pro Trade & Limit Orders
Timeline · 2 updates
  1. investigating May 28, 2026, 07:17 PM UTC

    We are currently investigating an issue where some Pro Trade orders cannot be cancelled. Please contact our Support team if you are experiencing this issue: https://support.coinsquare.com/hc/en-us/requests/new

  2. resolved Jun 17, 2026, 05:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 15, 2026

Email verification issue

Detected by Pingoru
May 15, 2026, 05:14 PM UTC
Resolved
May 15, 2026, 10:06 PM UTC
Duration
4h 52m
Affected: Verification
Timeline · 2 updates
  1. investigating May 15, 2026, 05:14 PM UTC

    New signups are unable to complete onboarding due to issues with email address verification. We are investigating and working on a fix.

  2. resolved May 15, 2026, 10:06 PM UTC

    This issue is now resolved.

Read the full incident report →

Minor May 7, 2026

Issues with Pro Order Book

Detected by Pingoru
May 07, 2026, 12:35 PM UTC
Resolved
May 07, 2026, 08:08 PM UTC
Duration
7h 33m
Affected: Pro Trade & Limit Orders
Timeline · 2 updates
  1. investigating May 07, 2026, 12:35 PM UTC

    We are currently investigating an issue with the Pro Trade order book.

  2. resolved May 07, 2026, 08:08 PM UTC

    This issue has been resolved. We are currently in cancel-only mode, meaning you will only be able to cancel existing trade orders from 4:10 pm EDT until the marketplace reopens at 4:40 pm EDT. After the marketplace reopens, you will be permitted to place new orders.

Read the full incident report →

Major May 5, 2026

Platform issues

Detected by Pingoru
May 05, 2026, 07:44 PM UTC
Resolved
May 05, 2026, 08:14 PM UTC
Duration
30m
Affected: Quick TradeSolana (SOL)CAD WithdrawalsPolygon (MATIC)Pro Trade & Limit OrdersiOS/Android AppsCardano (ADA)Digital Currency DepositsPolkadot (DOT)Digital Currency WithdrawalsNear (NEAR)Cosmos (ATOM)Ethereum (ETH)Celestia (TIA)Injective (INJ)
Timeline · 3 updates
  1. investigating May 05, 2026, 07:44 PM UTC

    We are currently investigating an issue with the platform. Please rest assured your funds are safe and we are working to resolve this as quickly as possible.

  2. monitoring May 05, 2026, 08:07 PM UTC

    Services are recovering and we are monitoring the results.

  3. resolved May 05, 2026, 08:14 PM UTC

    This problem has been resolved. Thank you for your patience and understanding!

Read the full incident report →

Minor April 21, 2026

Issues with limit order placement and cancellation

Detected by Pingoru
Apr 21, 2026, 09:29 PM UTC
Resolved
Apr 21, 2026, 09:45 PM UTC
Duration
16m
Affected: Pro Trade & Limit Orders
Timeline · 4 updates
  1. investigating Apr 21, 2026, 01:12 AM UTC

    We are currently investigating issues affecting users' ability to place and cancel limit orders. Our team is actively working to resolve this.

  2. investigating Apr 21, 2026, 01:13 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 21, 2026, 09:29 PM UTC

    This issue has been resolved, however, please note that you will only be able to cancel limit orders at this time. We will provide an update when the marketplace reopens.

  4. resolved Apr 21, 2026, 09:45 PM UTC

    Please note that you will only be able to cancel orders from now until the marketplace reopens at 7:30 pm EDT. After the reopening, you can start placing new orders.

Read the full incident report →

Major April 5, 2026

E-transfer down

Detected by Pingoru
Apr 05, 2026, 01:30 PM UTC
Resolved
Apr 06, 2026, 02:34 AM UTC
Duration
13h 4m
Affected: CAD Funding
Timeline · 2 updates
  1. investigating Apr 05, 2026, 06:36 PM UTC

    We are investigating an issue affecting e-transfer deposits.

  2. resolved Apr 06, 2026, 02:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 4, 2026

Investigating issues with CAD e-Transfer Deposits

Detected by Pingoru
Feb 04, 2026, 07:50 PM UTC
Resolved
Feb 04, 2026, 08:04 PM UTC
Duration
14m
Affected: CAD Funding
Timeline · 2 updates
  1. investigating Feb 04, 2026, 07:50 PM UTC

    We are currently investigating issues with deposits made through Interac e-Transfer's Request Money feature.

  2. resolved Feb 04, 2026, 08:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 3, 2026

Crypto withdrawals and deposits temporarily unavailable

Detected by Pingoru
Feb 03, 2026, 09:30 PM UTC
Resolved
Feb 03, 2026, 10:59 PM UTC
Duration
1h 29m
Affected: Digital Currency DepositsDigital Currency Withdrawals
Timeline · 2 updates
  1. investigating Feb 03, 2026, 10:18 PM UTC

    We are investigating an issue affecting crypto deposits and withdrawals.

  2. resolved Feb 03, 2026, 10:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 9, 2026

Login/access issues affecting some customers

Detected by Pingoru
Jan 09, 2026, 02:45 PM UTC
Resolved
Jan 09, 2026, 05:00 PM UTC
Duration
2h 14m
Timeline · 2 updates
  1. investigating Jan 09, 2026, 03:52 PM UTC

    Some customers are being automatically logged out after logging into their account. We are actively investigating and working toward a fix. In the meantime we suggest trying an alternate device/browser/OS.

  2. resolved Jan 09, 2026, 05:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 26, 2025

26 Nov 2025

Detected by Pingoru
Nov 26, 2025, 07:10 PM UTC
Resolved
Nov 26, 2025, 10:03 PM UTC
Duration
2h 53m
Affected: Quick TradePro Trade & Limit OrdersDigital Currency Deposits
Timeline · 3 updates
  1. investigating Nov 26, 2025, 07:10 PM UTC

    We are investigating an issue affecting our trading platform.

  2. investigating Nov 26, 2025, 08:20 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 26, 2025, 10:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 18, 2025

Cloudflare Outage: Logins Impacted

Detected by Pingoru
Nov 18, 2025, 02:14 PM UTC
Resolved
Nov 18, 2025, 03:05 PM UTC
Duration
50m
Affected: iOS/Android Apps
Timeline · 3 updates
  1. identified Nov 18, 2025, 02:14 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Nov 18, 2025, 02:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2025, 03:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 6, 2025

Login issues

Detected by Pingoru
Nov 06, 2025, 02:51 PM UTC
Resolved
Nov 06, 2025, 03:07 PM UTC
Duration
15m
Affected: Text MessagesAuthenticator Apps
Timeline · 2 updates
  1. investigating Nov 06, 2025, 02:51 PM UTC

    We are currently investigating an issue related to logins. If your initial login attempt is unsuccessful, please attempt to log in again.

  2. resolved Nov 06, 2025, 03:07 PM UTC

    This issue should now be resolved. Thank you for your patience and understanding!

Read the full incident report →

Minor October 16, 2025

e-Transfer Deposit Delays

Detected by Pingoru
Oct 16, 2025, 06:46 PM UTC
Resolved
Oct 16, 2025, 08:26 PM UTC
Duration
1h 39m
Affected: CAD Funding
Timeline · 2 updates
  1. investigating Oct 16, 2025, 06:46 PM UTC

    We are aware that users are experiencing delays with e-Transfer deposits. Our team is looking into the matter and working to resolve the issue.

  2. resolved Oct 16, 2025, 08:26 PM UTC

    This issue has been resolved.

Read the full incident report →

Major September 3, 2025

E-Transfer Withdrawal Issues

Detected by Pingoru
Sep 03, 2025, 03:21 PM UTC
Resolved
Sep 03, 2025, 03:51 PM UTC
Duration
30m
Affected: CAD Withdrawals
Timeline · 2 updates
  1. investigating Sep 03, 2025, 03:21 PM UTC

    We are currently investigating an issue with our funding partner affecting E-Transfer withdrawals. Direct bank deposit and wire transfers are unaffected.

  2. resolved Sep 03, 2025, 03:51 PM UTC

    This issue should now be resolved.

Read the full incident report →

Critical June 11, 2025

SMS Login Disruption

Detected by Pingoru
Jun 11, 2025, 03:52 PM UTC
Resolved
Jun 11, 2025, 04:14 PM UTC
Duration
21m
Affected: Text Messages
Timeline · 3 updates
  1. investigating Jun 11, 2025, 03:52 PM UTC

    We are currently investigating login issues with SMS-based authentication codes. Our team is actively investigating the matter and working toward a resolution. We appreciate your patience during this time and will provide updates as they become available. NOTE: Authenticator app users (e.g. Google Authenticator, Microsoft Authenticator, etc.) can still access their accounts as usual.

  2. investigating Jun 11, 2025, 03:56 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 11, 2025, 04:14 PM UTC

    This incident has been resolved. Thank you for your patience and understanding!

Read the full incident report →

Minor December 2, 2024

Mobile App Issues

Detected by Pingoru
Dec 02, 2024, 01:23 AM UTC
Resolved
Dec 02, 2024, 02:48 AM UTC
Duration
1h 24m
Affected: iOS/Android Apps
Timeline · 2 updates
  1. identified Dec 02, 2024, 01:23 AM UTC

    We're aware that some users are experiencing issues logging in to our mobile app. At the moment, we recommend signing in through a web browser to access your account. Our team is actively investigating the issue and working to resolve it as quickly as possible. Rest assured, all user funds remain safe and secure.

  2. resolved Dec 02, 2024, 02:48 AM UTC

    This incident has been resolved.

Read the full incident report →