Cognito Forms Outage History

Cognito Forms is up right now

Cognito Forms had 3 outages in the last 2 years totaling 25h 57m of downtime — averaging 0.1 incidents per month.

There were 3 Cognito Forms outages since July 14, 2025 totaling 25h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.cognitoforms.com

Major April 24, 2026

Partial Service Disruption

Detected by Pingoru
Apr 24, 2026, 01:05 PM UTC
Resolved
Apr 24, 2026, 09:03 PM UTC
Duration
7h 57m
Affected: Website and Forms
Timeline · 4 updates
  1. investigating Apr 24, 2026, 01:05 PM UTC

    Some users may be experiencing intermittent issues loading pages or submitting forms. We’re actively investigating and working to restore full service. Thank you for your patience—we’ll keep you updated as we make progress.

  2. identified Apr 24, 2026, 03:18 PM UTC

    Our application and backend systems are operating normally, and we have confirmed this issue did not result from any recent changes on our end. The disruption stems from Microsoft Azure infrastructure responsible for routing traffic, which is causing some requests to fail. We are working directly with Microsoft to resolve the issue as quickly as possible and will provide updates as we learn more.

  3. monitoring Apr 24, 2026, 05:10 PM UTC

    Service has been restored following the earlier issue with upstream infrastructure, and the site should now be accessible for all users. We will continue to monitor to ensure continued stability. Thank you for your patience while we worked through this issue.

  4. resolved Apr 24, 2026, 09:03 PM UTC

    The issue has been resolved, and all systems are operating normally. We appreciate your patience while we worked with our infrastructure partner to restore service.

Read the full incident report →

Critical October 29, 2025

Server Incident

Detected by Pingoru
Oct 29, 2025, 04:26 PM UTC
Resolved
Oct 29, 2025, 11:36 PM UTC
Duration
7h 10m
Affected: Website and Forms
Timeline · 4 updates
  1. investigating Oct 29, 2025, 04:26 PM UTC

    We are actively investigating a service disruption related to a Microsoft Azure outage. Our team is working to restore normal operations as quickly as possible. We apologize for any inconvenience and appreciate your patience.

  2. identified Oct 29, 2025, 06:55 PM UTC

    Our team has implemented an update to help mitigate the issue, and this should improve performance and accessibility for some customers while Azure works to resolve the underlying problem.

  3. monitoring Oct 29, 2025, 09:46 PM UTC

    Microsoft Azure outage is improving. We will continue to monitor the situation.

  4. resolved Oct 29, 2025, 11:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 14, 2025

Email Delay

Detected by Pingoru
Jul 14, 2025, 02:50 AM UTC
Resolved
Jul 14, 2025, 01:39 PM UTC
Duration
10h 49m
Affected: Email
Timeline · 4 updates
  1. identified Jul 14, 2025, 02:50 AM UTC

    We’ve identified an issue causing email notification delays for a small group of customers and are actively working to restore normal email operations.

  2. identified Jul 14, 2025, 12:45 PM UTC

    We are continuing to work on a fix for this issue. We apologize for the delay and thank you for your patience.

  3. monitoring Jul 14, 2025, 01:10 PM UTC

    We’ve implemented a fix for the email delay issue and are currently monitoring the results to ensure everything is working as expected.

  4. resolved Jul 14, 2025, 01:39 PM UTC

    Notification emails are now sending as normal. All queued emails are being processed and delivered. We appreciate your patience during this time.

Read the full incident report →