Cognito Forms experienced a critical incident on October 29, 2025 affecting Website and Forms, lasting 7h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Website and Forms
Update timeline
- investigating Oct 29, 2025, 04:26 PM UTC
We are actively investigating a service disruption related to a Microsoft Azure outage. Our team is working to restore normal operations as quickly as possible. We apologize for any inconvenience and appreciate your patience.
- identified Oct 29, 2025, 06:55 PM UTC
Our team has implemented an update to help mitigate the issue, and this should improve performance and accessibility for some customers while Azure works to resolve the underlying problem.
- monitoring Oct 29, 2025, 09:46 PM UTC
Microsoft Azure outage is improving. We will continue to monitor the situation.
- resolved Oct 29, 2025, 11:36 PM UTC
This incident has been resolved.