Code 42 Outage History

Code 42 is up right now

Code 42 had 23 outages in the last 2 years totaling 653h 37m of downtime — averaging 0.9 incidents per month.

There were 23 Code 42 outages since May 20, 2025 totaling 653h 37m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.code42.com

Notice May 27, 2026

Delay in processing events

Detected by Pingoru
May 27, 2026, 01:32 AM UTC
Resolved
May 27, 2026, 11:45 AM UTC
Duration
10h 12m
Affected: Incydr - console.gov.code42.com
Timeline · 2 updates
  1. monitoring May 27, 2026, 01:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved May 27, 2026, 11:45 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 11, 2026

Delay in Processing events from Cloud and Email Connectors

Detected by Pingoru
May 11, 2026, 10:05 PM UTC
Resolved
May 14, 2026, 06:02 PM UTC
Duration
2d 19h
Affected: Incydr - console.us7.code42.comIncydr - console.au.code42.comIncydr - console.de.code42.comIncydr - console.ie.code42.comIncydr - console.za.code42.com
Timeline · 4 updates
  1. identified May 11, 2026, 10:05 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified May 13, 2026, 11:07 AM UTC

    We are continuing to work on a fix for this issue.

  3. identified May 14, 2026, 03:23 AM UTC

    We are continuing to work on a fix for this issue.

  4. resolved May 14, 2026, 06:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 28, 2026

Delay in processing agent settings.

Detected by Pingoru
Apr 28, 2026, 10:24 PM UTC
Resolved
Apr 28, 2026, 11:25 PM UTC
Duration
1h
Affected: Incydr - console.us.code42.com
Timeline · 2 updates
  1. identified Apr 28, 2026, 10:24 PM UTC

    We identified an issue with agents processing settings. The issue has been identified and a fix is being implemented.

  2. resolved Apr 28, 2026, 11:25 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 23, 2026

Delay in processing Alerts

Detected by Pingoru
Apr 23, 2026, 05:31 PM UTC
Resolved
Apr 23, 2026, 09:27 PM UTC
Duration
3h 55m
Affected: Incydr - console.us.code42.comIncydr - console.us2.code42.comIncydr - console.us7.code42.comIncydr - console.gov.code42.comIncydr - console.au.code42.comIncydr - console.de.code42.comIncydr - console.ie.code42.comIncydr - console.uk.code42.comIncydr - console.za.code42.comIncydr - console.sg.code42.com
Timeline · 3 updates
  1. investigating Apr 23, 2026, 05:31 PM UTC

    We are currently investigating the issue.

  2. monitoring Apr 23, 2026, 05:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 23, 2026, 09:27 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 30, 2026

Event Processing Delays

Detected by Pingoru
Mar 30, 2026, 01:29 PM UTC
Resolved
Mar 31, 2026, 10:09 AM UTC
Duration
20h 39m
Affected: Incydr - console.de.code42.com
Timeline · 3 updates
  1. investigating Mar 30, 2026, 01:29 PM UTC

    Some events may be delayed before appearing in search and alerts.

  2. monitoring Mar 30, 2026, 03:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 31, 2026, 10:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 23, 2026

Failing Logins for Incydr

Detected by Pingoru
Mar 23, 2026, 09:56 PM UTC
Resolved
Mar 24, 2026, 12:40 PM UTC
Duration
14h 43m
Affected: Incydr - console.us.code42.comIncydr - console.us2.code42.comIncydr - console.us7.code42.comIncydr - console.gov.code42.comIncydr - console.au.code42.comIncydr - console.ca.code42.comIncydr - console.de.code42.comIncydr - console.ie.code42.comIncydr - console.uk.code42.comIncydr - console.za.code42.com
Timeline · 10 updates

Read the full incident report →

Critical March 20, 2026

Authentication Failures in Prod Gov

Detected by Pingoru
Mar 20, 2026, 02:50 AM UTC
Resolved
Mar 20, 2026, 03:10 AM UTC
Duration
19m
Affected: Incydr - console.gov.code42.com
Timeline · 2 updates
  1. investigating Mar 20, 2026, 02:50 AM UTC

    We are currently investigating an issue with authentications. Users are currently not be able to login.

  2. resolved Mar 20, 2026, 03:10 AM UTC

    This incident has been resolved all services are back and running.

Read the full incident report →

Notice March 10, 2026

Delay in Processing Cloud Detector Security Events

Detected by Pingoru
Mar 10, 2026, 11:27 PM UTC
Resolved
Mar 11, 2026, 10:26 AM UTC
Duration
10h 58m
Affected: Incydr - console.us.code42.comIncydr - console.us2.code42.comIncydr - console.us7.code42.comIncydr - console.gov.code42.comIncydr - console.au.code42.comIncydr - console.ca.code42.comIncydr - console.de.code42.comIncydr - console.ie.code42.comIncydr - console.uk.code42.comIncydr - console.za.code42.com
Timeline · 2 updates
  1. investigating Mar 10, 2026, 11:27 PM UTC

    We are currently investigating the issue.

  2. resolved Mar 11, 2026, 10:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 14, 2025

Microsoft Office 365 event processing.

Detected by Pingoru
Nov 14, 2025, 02:34 PM UTC
Resolved
Nov 24, 2025, 11:58 PM UTC
Duration
10d 9h
Affected: Incydr - console.us.code42.comIncydr - console.us2.code42.comIncydr - console.us7.code42.comIncydr - console.gov.code42.comIncydr - console.au.code42.comIncydr - console.ie.code42.comIncydr - console.uk.code42.comIncydr - console.za.code42.com
Timeline · 4 updates
  1. identified Nov 14, 2025, 02:34 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Nov 14, 2025, 05:45 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Nov 14, 2025, 08:59 PM UTC

    The issue has been resolved and monitoring has been restored. We are working to process activity for the delayed events.

  4. resolved Nov 24, 2025, 11:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 7, 2025

Delay in processing OneDrive events

Detected by Pingoru
Nov 07, 2025, 05:36 PM UTC
Resolved
Nov 09, 2025, 12:03 PM UTC
Duration
1d 18h
Affected: Incydr - console.us.code42.com
Timeline · 2 updates
  1. identified Nov 07, 2025, 05:36 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Nov 09, 2025, 12:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 29, 2025

Due to an AWS ECS service incident a subset of alerting services are unavailable. The following services are impacted: Alert Page visualizations and Alert Session API temporarily unavailable.

Detected by Pingoru
Oct 29, 2025, 05:14 AM UTC
Resolved
Oct 29, 2025, 11:59 AM UTC
Duration
6h 44m
Affected: Incydr - console.us2.code42.com
Timeline · 2 updates
  1. identified Oct 29, 2025, 05:14 AM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Oct 29, 2025, 11:59 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 27, 2025

Errors when downloading files from Alerts and Forensic File Search

Detected by Pingoru
Oct 27, 2025, 04:17 PM UTC
Resolved
Oct 27, 2025, 07:14 PM UTC
Duration
2h 56m
Affected: Incydr - console.us.code42.comIncydr - console.us2.code42.comIncydr - console.us7.code42.comIncydr - console.gov.code42.comIncydr - console.au.code42.comIncydr - console.ca.code42.comIncydr - console.de.code42.comIncydr - console.ie.code42.comIncydr - console.uk.code42.comIncydr - console.za.code42.com
Timeline · 3 updates
  1. investigating Oct 27, 2025, 04:17 PM UTC

    We are currently investigating an issue where customers are unable to download files from Alerts and Forensic File Search.

  2. identified Oct 27, 2025, 05:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 27, 2025, 07:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 24, 2025

Delayed processing of OneDrive Events

Detected by Pingoru
Oct 24, 2025, 08:19 PM UTC
Resolved
Oct 25, 2025, 02:51 AM UTC
Duration
6h 31m
Affected: Incydr - console.gov.code42.com
Timeline · 2 updates
  1. identified Oct 24, 2025, 08:19 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Oct 25, 2025, 02:51 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 27, 2025

Errors when displaying Alerts and Session API inaccessible

Detected by Pingoru
Aug 27, 2025, 03:53 PM UTC
Resolved
Aug 27, 2025, 09:35 PM UTC
Duration
5h 42m
Affected: Incydr - console.us.code42.com
Timeline · 3 updates
  1. identified Aug 27, 2025, 03:53 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Aug 27, 2025, 05:58 PM UTC

    A fix has been implemented and we are monitoring. Alerts are displaying but there may be some delay in processing for new Alerts as we catch up.

  3. resolved Aug 27, 2025, 09:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 26, 2025

Unable to access Cases

Detected by Pingoru
Aug 26, 2025, 08:46 PM UTC
Resolved
Aug 27, 2025, 12:29 PM UTC
Duration
15h 42m
Affected: Incydr - console.us.code42.com
Timeline · 3 updates
  1. identified Aug 26, 2025, 08:46 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Aug 26, 2025, 10:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 27, 2025, 12:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 11, 2025

Customers may have experienced intermittent errors or delays in Watchlists and Cases in US1 only

Detected by Pingoru
Aug 11, 2025, 01:29 PM UTC
Resolved
Aug 10, 2025, 10:00 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Aug 11, 2025, 01:29 PM UTC

    A backend service began experiencing increased error rates at 5:00 AM (CDT) and persisted until 11:00 AM (CDT). During this time, customers attempting to manage Watchlists or Cases may have experienced intermittent delays or errors.

Read the full incident report →

Notice July 30, 2025

OneDrive Cloud Connector Event Processing

Detected by Pingoru
Jul 30, 2025, 10:19 PM UTC
Resolved
Jul 31, 2025, 01:12 PM UTC
Duration
14h 53m
Affected: Incydr - console.gov.code42.com
Timeline · 3 updates
  1. investigating Jul 30, 2025, 10:19 PM UTC

    We are currently investigating an issue with the OneDrive Connector. Events are currently not be processed.

  2. monitoring Jul 31, 2025, 03:18 AM UTC

    Issue has been resolved and events are processing.

  3. resolved Jul 31, 2025, 01:12 PM UTC

    This incident has resolved and we are caught up on processing events.

Read the full incident report →

Notice June 11, 2025

Delay in processing GDrive Data Connector events

Detected by Pingoru
Jun 11, 2025, 01:52 PM UTC
Resolved
Jun 11, 2025, 03:55 PM UTC
Duration
2h 2m
Affected: Incydr - console.us.code42.comIncydr - console.us2.code42.comIncydr - console.us7.code42.comIncydr - console.gov.code42.comIncydr - console.au.code42.comIncydr - console.ca.code42.comIncydr - console.de.code42.comIncydr - console.ie.code42.comIncydr - console.uk.code42.comIncydr - console.za.code42.com
Timeline · 2 updates
  1. identified Jun 11, 2025, 01:52 PM UTC

    We are currently experiencing an issue with processing events from GDrive Data Connector.

  2. resolved Jun 11, 2025, 03:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 23, 2025

Event Processing Delayed

Detected by Pingoru
May 23, 2025, 07:14 PM UTC
Resolved
May 24, 2025, 12:40 PM UTC
Duration
17h 26m
Affected: Incydr - console.us2.code42.com
Timeline · 4 updates
  1. investigating May 23, 2025, 07:14 PM UTC

    We are currently investigating this issue.

  2. identified May 23, 2025, 07:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 23, 2025, 10:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 24, 2025, 12:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 21, 2025

Experiencing Intermittent Errors When Accessing Incydr Web UI (504 Gateway Timeouts)

Detected by Pingoru
May 21, 2025, 03:58 PM UTC
Resolved
May 22, 2025, 07:06 PM UTC
Duration
1d 3h
Affected: Incydr - console.us.code42.comIncydr - console.us2.code42.comIncydr - console.gov.code42.com
Timeline · 5 updates
  1. investigating May 21, 2025, 03:58 PM UTC

    We are actively investigating and will provide regular updates

  2. monitoring May 21, 2025, 04:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified May 21, 2025, 07:02 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 22, 2025, 01:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 22, 2025, 07:06 PM UTC

    This incident has been resolved.

Read the full incident report →