Code 42 incident

Customers may have experienced intermittent errors or delays in Watchlists and Cases in US1 only

Minor Resolved View vendor source →

Code 42 experienced a minor incident on August 11, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 11, 2025, 01:29 PM UTC
Resolved
Aug 10, 2025, 10:00 AM UTC
Duration
—
Detected by Pingoru
Aug 11, 2025, 01:29 PM UTC

Update timeline

  1. resolved Aug 11, 2025, 01:29 PM UTC

    A backend service began experiencing increased error rates at 5:00 AM (CDT) and persisted until 11:00 AM (CDT). During this time, customers attempting to manage Watchlists or Cases may have experienced intermittent delays or errors.