Codat incident

Xero Push Jobs taking longer than expected.

Minor Resolved View vendor source →

Codat experienced a minor incident on October 2, 2025 affecting Xero Bank Feeds and Xero and 1 more component, lasting 16h 49m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2025, 04:05 PM UTC
Resolved
Oct 03, 2025, 08:54 AM UTC
Duration
16h 49m
Detected by Pingoru
Oct 02, 2025, 04:05 PM UTC

Affected components

Xero Bank FeedsXeroXeroXeroXeroXero

Update timeline

  1. investigating Oct 02, 2025, 04:05 PM UTC

    We are actively investigating an issue whereby Xero Push operations are completing much slower than usual. Affected users will notice that push operations to Xero may take a long period of time rather than a few seconds. This incident will be updated as soon as we have identified the issue.

  2. monitoring Oct 02, 2025, 08:57 PM UTC

    We have implemented a fix in production. Affected users should now notice that push operations to Xero are processing as normal. Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact [email protected] for further assistance.

  3. resolved Oct 03, 2025, 08:54 AM UTC

    The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability. All push operations to the Xero Accounting system should now complete within a few minutes, as they ordinarily do. If you are still affected by this issue, please contact [email protected]