Codat experienced a major incident on October 9, 2025 affecting Portal, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 09, 2025, 08:59 AM UTC
We are actively investigating an issue preventing users from viewing a Company's data in the portal. Affected users will notice that an error will show when they attempt to view a company's data in the portal This incident will be updated as soon as we have identified the issue, and no later than 10:59
- monitoring Oct 09, 2025, 09:28 AM UTC
We have implemented a fix and now the data pages in the portal should be viewable. Affected users may need to clear their browser cache and cookies. Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact [email protected] for further assistance.
- resolved Oct 09, 2025, 09:48 AM UTC
The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability. All users previously affected should be able to view the Data of their Companies in the Codat portal. If you are still affected by this issue, please contact [email protected]