Codat experienced a minor incident on November 11, 2025 affecting Lending Connectivity, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 11, 2025, 01:46 PM UTC
We are actively investigating an issue which is causing our account categorization service to run more slowly than usual, in some instances. Affected users will notice that our Account Categorization may be slower than usual. This incident will be updated as soon as we have identified the issue, and no later than 14:46
- monitoring Nov 11, 2025, 02:38 PM UTC
We have implemented a fix to the issue which was causing account categorization to occasionally run more slowly than expected. Affected users should now notice that account categorization completes within the expected time frame Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact [email protected] for further assistance.
- resolved Nov 11, 2025, 02:57 PM UTC
The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability. All users previously affected should now see Account Categorization proceed with the expected performance. If you are still affected by this issue, please contact [email protected]