Codat incident

Bank Feeds Link SDK: calls to generate OTP failing with a CORS error

Major Resolved View vendor source →

Codat experienced a major incident on December 18, 2025 affecting Bank Feeds Connectivity, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2025, 01:48 PM UTC
Resolved
Dec 18, 2025, 02:43 PM UTC
Duration
55m
Detected by Pingoru
Dec 18, 2025, 01:48 PM UTC

Affected components

Bank Feeds Connectivity

Update timeline

  1. investigating Dec 18, 2025, 01:48 PM UTC

    We are actively investigating an issue preventing users from progressing in the bank feeds link flow, when consumers of our service are leveraging our bank feeds link SDK. Affected users will notice that the calls to generate the OTP are failing with a CORS error, and that their end users are unable to progress beyond the 'configure your accounts' screen. This incident will be updated as soon as we have identified the issue, and no later than 14:47

  2. investigating Dec 18, 2025, 01:59 PM UTC

    We have identified the cause of the incident and are currently implementing a fix to remediate the issue. This incident will be updated as soon as we have successfully tested and rolled out a fix, and no later than 14:58 GMT

  3. resolved Dec 18, 2025, 02:43 PM UTC

    The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability. All users previously affected should be able to link to bank feeds without disruption. If you are still affected by this issue, please contact [email protected]