Codat incident

Xero BankTransactions: High Number of Validation Errors

Major Resolved View vendor source →

Codat experienced a major incident on January 16, 2026 affecting Xero and Xero, lasting 2h 2m. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2026, 11:03 AM UTC
Resolved
Jan 16, 2026, 01:05 PM UTC
Duration
2h 2m
Detected by Pingoru
Jan 16, 2026, 11:03 AM UTC

Affected components

XeroXero

Update timeline

  1. investigating Jan 16, 2026, 11:03 AM UTC

    We are actively investigating an issue whereby for Xero connected Companies, we are seeing a higher than expected number of validation errors on the BankTransactions dataset. Affected users will notice that companies who are synching BankTransactions datasets may have datasets fail with a Validation Error. This incident will be updated as soon as we have identified the issue, and no later than 12:05

  2. identified Jan 16, 2026, 11:55 AM UTC

    We have identified the root cause of the issue and are currently working on a fix. We hope to be able to release a fix to production in the very near future. This incident will be updated as soon as we have identified the issue, and no later than 13:05

  3. identified Jan 16, 2026, 01:01 PM UTC

    We are in the process of releasing a fix to this issue currently. This incident will be updated as soon as we have identified the issue, and no later than 14:05

  4. resolved Jan 16, 2026, 01:05 PM UTC

    We have now successfully deployed a fix for this issue. Users of our system should now notice that for Xero connected companies, any bankTransactions datasets which had been failing with a Validation Error are now completing successfully.