Affected components
Update timeline
- identified Feb 19, 2026, 01:25 PM UTC
We are actively investigating an issue preventing users from generating Spend Insight, Categorized Bank Statement reports. Affected users will notice that reports are much slower to complete and upon completion, return a 'Failed' status. This incident will be updated as soon as we have identified the issue, and no later than 15:00 UK time.
- monitoring Feb 19, 2026, 02:17 PM UTC
We have implemented a fix in Production. Affected users should now notice that they are able to run the reports successfully in Production. Our teams continue to monitor the platform to ensure continued stability. If you experience any issues please contact [email protected] for further assistance.
- resolved Feb 20, 2026, 09:20 AM UTC
The incident has now been resolved, ongoing monitoring has shown the platform has returned to normal stability. All users previously affected should be able to retrieve reports via the Codat portal without disruption. If you are still affected by this issue, please contact [email protected]
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